💬
Frequently Asked Questions
Are you a factory or trading company?
We are both. This allows us to manufacture high-quality products while providing a comprehensive range of medical device solutions to meet all client needs.
Where is your production base located?
Our production facilities are located in the primary production hub for non-woven products in China, conveniently accessible for international visits.
How quickly can I receive a price quotation?
We typically provide quotes within 24 hours of receiving an inquiry. For urgent requests, please specify in your communication for priority handling.
Can I request a sample to evaluate quality?
Yes, after price confirmation, samples are available. We provide standard samples free of charge, with the client covering express freight costs.
What is the expected lead time for samples?
Samples are generally ready for delivery within 3-7 days and typically arrive via express within 3-5 working days.
What quality certifications do your products hold?
Quality is our priority. Our manufacturing processes and products have gained CE MDR, ISO, and FDA authentication to ensure international standards are met.
Alhilal Healthcare
